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I have a power bi with data from excel. Suddenly I cannot update data anymore. I did not change anything at my file. I cannot pass the message 'Creating conexion to the model'
Hi @ADL ,
Gateway is used in the scenarios that you want to refresh on-premises data sources in Power BI Service and you connect to DirectQuery/Live data sources in Power BI reports. For more information about how gateway works, please review the following articles.
https://docs.microsoft.com/en-us/power-bi/service-gateway-getting-started
https://docs.microsoft.com/en-us/power-bi/service-gateway-onprem-indepth
You could check the Issues forum here:
https://community.powerbi.com/t5/Issues/idb-p/Issues
And if it is not there, then you could post it.
If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".
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