Cannot publish to personal workspace

[AlbertZ]

When I publish to My Workspace, the message "Sorry, you don't have access to publish to this workspace. Please contact the owner for access." Since it is My Workspace, I am the owner and I confirmed that I am.

• The size of the pbix file is 8MB, not very big or difficult.
• I tried publishing several times quickly after each other to no avail.
• I waited a day to try again, which did not make a difference.
• I created a new project in Power BI desktop, with only one table and either Import or Direct Query but I was not allowed to publish the new project either way.
• The file is on OneDrive business, but I copied the file to a really local folder and that didn't help either.

What is your suggestion for me to try solve this problem?

[v-jiascu-msft · Accepted solution]

Hi @AlbertZ,

I would suggest you file a support ticket here. I'm afraid we can't solve such an issue in the forum. 

Best Regards,

[v-jiascu-msft]

Hi @AlbertZ,

That's weird. 

1. Do you have enough space left?

2. Can you still publish to an App workspace successfully?

3. How did you publish the report? Using the button in Desktop?

Suggestions:

1. Upgrade the Desktop to the latest version.

2. Get the pbix file from the Service.

3. Please share some snapshots. Especially the details of the error message.

Best Regards,

[AlbertZ]

@v-jiascu-msft thank you for your reply, here some responses.
T1. I think I have enough space left in the workspace:

T2. I don't know if I can publish to an App workspace. I don't have an App workspace. 
T3. Yes, I published with the publish button in Desktop.

S1. Did so: 2.65.5313.841. is where the problems are.
S2. First I published from the file I had locally, that didn't work. Then I downloaded the pbix from the service, edited it (had to replace a data source) and then tried to publish, that also did not work.
S3. That is the frustrating part, there are hardly any details.

[v-jiascu-msft · Accepted solution]

Hi @AlbertZ,

I would suggest you file a support ticket here. I'm afraid we can't solve such an issue in the forum. 

Best Regards,

[AlbertZ · Accepted solution]

And so I did.

It turned out that somewhere in the log files it said: 

Message: A connection was successfully established with the server, but then an error occurred during the login process. (provider: SSL Provider, error: 0 - The certificate chain was issued by an authority that is not trusted.

The most helpful person of the support team concluded from this that it is not a Power Bi problem and referred me to a SQL BI blog  page that discusses the same error message and how to fix it. I applied that fix on my laptop (as client), on the server where I have my gateway (server and client) and where I have my data (server). I don't know what combination actually made it work, I just applied the fix where ever I could on the line from here to the data.

[v-jiascu-msft]

Thanks for sharing, @AlbertZ. I'm so glad you made it work again.

Best Regards,