Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

Reply
Patrick0322
New Member

Cannot launch Power BI desktop

I am un able to launch the Power BI desktop with my laptop using Window 10 Pro

 

Please find below details:

 

Feedback Type:
Frown (Error)

Timestamp:
2020-10-22T05:32:58.9254465Z

Local Time:
2020-10-22T13:32:58.9254465+08:00

Session ID:
2d14a120-d2d0-423b-9ff4-3cd81bfdf931

Release:
October 2020

Product Version:
2.86.727.0 (20.10) (x64)

Stack Trace:
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.Utilities.TaskExtensions.WaitAndUnpackException(Task task)
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.CreateEmptyDatabase()
at Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.86.727.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"90"}

OS Version:
Microsoft Windows NT 10.0.18362.0 (x64 en-GB)

CLR Version:
4.7 or later [Release Number = 528040]

Peak Virtual Memory:
37.8 GB

Private Memory:
211 MB

Peak Working Set:
336 MB

IE Version:
11.1139.18362.0

User ID:
71e35fa3-ccb5-4a57-afaf-b7a385101204

Workbook Package Info:
None

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

 

2 REPLIES 2
rajend12
Helper III
Helper III

@Patrick0322 

Please update your Power Bi Desktop to the latest version available on:

https://powerbi.microsoft.com/en-us/desktop/?WT.mc_id=Blog_Desktop_Update

 

If you still facing issue, kindly restart your system after the update.

 

 

Deepanraj

 

amitchandak
Super User
Super User

@Patrick0322 , You installed a new version or got automatically updated . If manual install, resinstall.

In case of auto updated - refer to any issue reported on https://community.powerbi.com/t5/Issues/idb-p/Issues

Helpful resources

Announcements
Microsoft Fabric Learn Together

Microsoft Fabric Learn Together

Covering the world! 9:00-10:30 AM Sydney, 4:00-5:30 PM CET (Paris/Berlin), 7:00-8:30 PM Mexico City

PBI_APRIL_CAROUSEL1

Power BI Monthly Update - April 2024

Check out the April 2024 Power BI update to learn about new features.

April Fabric Community Update

Fabric Community Update - April 2024

Find out what's new and trending in the Fabric Community.