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analyticsyay
Employee
Employee

Cannot connect Adobe Analytics Connector: "The field ‘org_companies’ of the record was not found.”

I am attempting to connect to the Adobe Analytics Connector via Power BI Desktop. My steps are: 

  1. Open Power BI > Get Data > Adobe Analytics connector > Connect
  2. Adobe Analytics Organizational Sign In > Sign in with Adobe ID > Connect
  3. Error window pops up with “Details: The field ‘org_companies’ of the record wasn’t found.

What I have tried:

  • Deleted and recreated a new Adobe ID
  • Cleared the cache and login
  • Reinstalled Power BI desktop
  • Confirmed API access and relevant permissions
  • Have pursused the issue with Adobe and they have confirmed the issue is with Power BI, not Adobe

I have seen several threads about this exact issue, but I have seen no solution relevant to this precise problem.

 

Thank you!

2 REPLIES 2
v-frfei-msft
Community Support
Community Support

Hi @analyticsyay ,

 

Hope this case can help you.

 

https://community.powerbi.com/t5/Power-Query/Error-quot-The-field-XXXX-of-the-record-wasn-t-found/td...

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

Thank you, I have already viewed that thread but I don't understand how to apply that solution to this version of the problem. Do you know?

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