Cannot change the user in Power BI Desktop

[Nooby]

Hello All,

Actually I can but it doesn't get the data it should.

Step by step:

I signed in to PBI Desktop with user X, this account, no problem.

I get data from Google Analytics with user X, no problem.

My user X gets ww.T.com data, no problem.

I signed out, I have to sign in with a new user for another company.

I signed in to PBI Desktop with user Y now, no problem.

I try to get data from Google Analytics with user Y, but I still see www.T.com data, user X data, not the one I expect.

User Y supposed to get www.Z.com data, not the previous one.

2 different users from 2 different companies. The second user is not able to fetch its own data even though I signed out from the first one.

[Nooby]

addition:

when I sign in to PBI service, online, with the second user, USER Y, I see the right data: www. Z.com.

I cannot see it on PBI Desktop.

[v-xuding-msft]

Hi @Nooby ,

Could you tell me if your problem has been solved? If it is, kindly mark the helpful answer as a solution if you feel that makes sense. Welcome to share your own solution. More people will benefit from here.

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[v-xuding-msft · Accepted solution]

Hi @Nooby ,

Please clear permissions in the Desktop to have a try.

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.