Cannot Install Power BI app as email address does not work

[Dale_DBS]

When I try and install the Power BI app on my desktop it asks me to sign in with my email address.  I get an error saying the email address does not exist.

The email address works for Office365

[v-lili6-msft · Accepted solution]

hi, @Dale_DBS 

You could try to Download directly (a package you download and install on your computer) in here:

https://www.microsoft.com/en-us/download/details.aspx?id=58494

https://docs.microsoft.com/en-us/power-bi/desktop-get-the-desktop

Best Regards,

Lin

[Dale_DBS]

I didn't realise you could just close the pop-up window and it installs anyway!  Which is effectively what you are saying here to do.

Thanks

[Anonymous]

Hi @Dale_DBS ,

I trust you are doing well.

Is this pop up coming up when the microsoft store is opened ?

Is this a work email?

If both is yes then you will need to sign as a work or school account. You can select this in the store by the account sign icon and select work and school.

Kind Regards

Bash