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pdowninghpn Frequent Visitor
Frequent Visitor

Can't see Salesforce Account Object

When I get data from Salesforce, I don't see the Account object? I'm a sysadmin in the Salesforce instance so I would think this isn't a permissions issue.

 

PowerBI Salesforce Account.jpg

 

Any ideas on how to ensure I see all the objects (Case, Opportunity, etc all show in the list)?

1 ACCEPTED SOLUTION

Accepted Solutions
pablobarra Regular Visitor
Regular Visitor

Re: Can't see Salesforce Account Object

Hi @pdowninghpn

 

In Salesforce go to setup and search "Rename Tabs and Labels", if "Account" object was renamed, you will  see the new "label".

In Power BI query editor you can search by this label.

 

Pablo

5 REPLIES 5
pablobarra Regular Visitor
Regular Visitor

Re: Can't see Salesforce Account Object

Hi @pdowninghpn

 

In Salesforce go to setup and search "Rename Tabs and Labels", if "Account" object was renamed, you will  see the new "label".

In Power BI query editor you can search by this label.

 

Pablo

Community Support Team
Community Support Team

Re: Can't see Salesforce Account Object

Hi @pdowninghpn,

 

In my test, I could load data of Account object in desktop preview window. You could update your Power BI desktop to the latest version for a test.

1.PNG

 

Could you see those data in Salesforce site? I think you should check whether you made some configurations on Salesforce side which might hide the Account object or prevent the Account object to be exported. For this problem, I would suggest you contact with Salesforce support team for advice.

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
pdowninghpn Frequent Visitor
Frequent Visitor

Re: Can't see Salesforce Account Object

Thank you @pablobarra 

 

This resolved my issue. Accounts had be re-labeled.

ayushnigam268 Regular Visitor
Regular Visitor

Re: Can't see Salesforce Account Object

I am also getting the same issue. It isn't a permission issue in Salesforce. I am unable to import "Open Orders" object and I am using the latest version of PowerBI.

pdowninghpn Frequent Visitor
Frequent Visitor

Re: Can't see Salesforce Account Object

See the solution for my issue. Was your Accounts object renamed?