I've got a curious issue with a staff member that i'm trying to set up Power BI for a Surface Pro 3 running Windows 8.1 Pro and 4 gb of ram. When i first got access to the machine, it had an older Power BI 32-Bit on it that needed updating to open a file. I uninstalled that version and did a fresh install of the latest 64-Bit version.
After doing a full system restart, Power BI won't fire up. Using the shortcut, or trying to open a file result in the same symptom. Power BI appears briefly in the task bar and then disappears.
Uninstalling the 64-Bit version and installing the 32-Bit version provides a functioning program, however i'm having a separate issue of this version closing unexpectidly when it tries to load a power BI file that starts to use up its memory. Unlike what i was expecting, there is no 'Out of Memory' error message pop up, it just simply closes. Separate problem, and the 4 gb is likely too small for Power BI
This particular machine has Office 365 32-Bit already, which i have a sneaking suspision might be the reason Power BI 64-Bit won't work (based on other forum posts i recall reading), however i've noticed that contraversial.
Does anyone have an suggestions? Would upgrading this machine to Office 64-Bit be the best way to resolve this problem?