Solved: Can't create visualization

Zero_Odds · ‎09-29-2016

I can't seem to create a graph of any kind. There data in the data tab, but in the report tab I can't generate a graph. The dots keeps on spinning. When I look at the trace, there is an error for PBI.Visual.Error Missing References Line Chart Something's wrong with one or more fields.

Has anyone encountered this issue and/or know of a solution?

Zero_Odds · ‎10-05-2016

Once FIPS was disabled it worked fine.

View solution in original post

v-micsh-msft · ‎09-30-2016

Hi Zero_Odds,

Could you please share us more details regarding the error message you encountered, better a screenshot?

Also please share about the Power BI desktop version, the most current version is Version: 2.38.4491.642 64-bit (August 2016), which could be downloaded from here. Please take a try to download it and perform a re-install.

In addition, if re-install won’t help here, enable tracing under Power BI desktop:

File -> Options & Settings -> Options->Global->Diagnostics, check the tracing

And upload the trace log into OneDrive, post the shared link here.

We will help to check.

Regards

Zero_Odds · ‎09-30-2016

Link to TraceInfo:

http://imgur.com/a/hhSyE

Do you know if ActiveX is required to display the graphs? I have some policies restricting ActiveX.

Do you know what IE policy settings could block the graphs from being displayed?

Thanks!

ankitpatira · ‎09-29-2016

@Zero_Odds Following are minimum requirements for pbi desktop. Make sure you have those specially IE9 as I guess it will be related to the visuals error you're getting.

Windows 7 / Windows Server 2008 R2, or later
.NET 4.5
Internet Explorer 9 or later
Memory (RAM): At least 1 GB available, 1.5 GB or more recommended.
Display: At least 1440x900 or 1600x900 (16:9) recommended. Lower resolutions such as 1024x768 or 1280x800 are not recommended, as certain controls (such as closing the startup screen) display beyond those resolutions.
CPU: 1 gigahertz (GHz) or faster x86- or x64-bit processor recommended.