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tprasad1 Regular Visitor
Regular Visitor

Can I get a phone number to reach Power BI Customer Support?

Hello,

 

I am unable to find any phone number to reach customer support for Power BI Desktop. Can somebody please help me with this?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Super User
Super User

Re: Can I get a phone number to reach Power BI Customer Support?

To contact support, use https://support.powerbi.com and then the Contact Support link  in the lower right of the page. I am not aware that there is a phone number for support but you can submit a ticket and I have generally had very fast response time.


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5 REPLIES 5
Super User
Super User

Re: Can I get a phone number to reach Power BI Customer Support?

To contact support, use https://support.powerbi.com and then the Contact Support link  in the lower right of the page. I am not aware that there is a phone number for support but you can submit a ticket and I have generally had very fast response time.


I have book! Learn Power BI from Packt


Did I answer your question? Mark my post as a solution!

Proud to be a Datanaut!

View solution in original post

XMonsterX Frequent Visitor
Frequent Visitor

Re: Can I get a phone number to reach Power BI Customer Support?

You can request that they call you, I haven't seen a number. That being said, apparently they'll only call you if you're American. Which is a **bleep**ing joke since they sell this product world wide. Also thier technical support is apparently down for 4 hours, and they didn't think to setup some other way to communicate with people, in the middle of a Thursday Business day. 

 

This company and product are unbelievable!

XMonsterX Frequent Visitor
Frequent Visitor

Re: Can I get a phone number to reach Power BI Customer Support?

droe1 Frequent Visitor
Frequent Visitor

Re: Can I get a phone number to reach Power BI Customer Support?

The support form referred to is down. When I submit, I get an error message and it asks me to "Try again shortly." 

THe problem with the link to "Contact Me" is that it is a Sales number. 

Broken form: https://powerbi.microsoft.com/en-us/support/pro/ticket/

 

Highlighted
XMonsterX Frequent Visitor
Frequent Visitor

Re: Can I get a phone number to reach Power BI Customer Support?

Try using the form I provided.

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