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Hi There,
I am trying to caculate my NPS score. I have a column called NPS_RANK that has provides a count of
I am trying to find a Power BI formula that will do the following math
Total responces (572)
% of responces that are Promoters (412/572= .72)
% of Responces that are Detractors (104/572 = .18)
Promoters - Detractors (.72-.18 = .54) x 100 = NPS SCORE (54)
Any help would be so appreciated
Marc
Solved! Go to Solution.
Hi @marcgiag
You may create measures like below:
% Detractors = DIVIDE ( CALCULATE ( COUNT ( Table[NPS_Rank] ), FILTER ( Table, Table[NPS_Rank] = "Detractors" ) ), COUNTROWS ( Table ) )
% Promoters = DIVIDE(CALCULATE(COUNT(Table[NPS_Rank]),FILTER(Table,Table[NPS_Rank]="Promoters")),COUNTROWS(Table))
NPS SCORE = ([% Promoters]-[% Detractors])*100
Regards,
Hi @marcgiag
You may create measures like below:
% Detractors = DIVIDE ( CALCULATE ( COUNT ( Table[NPS_Rank] ), FILTER ( Table, Table[NPS_Rank] = "Detractors" ) ), COUNTROWS ( Table ) )
% Promoters = DIVIDE(CALCULATE(COUNT(Table[NPS_Rank]),FILTER(Table,Table[NPS_Rank]="Promoters")),COUNTROWS(Table))
NPS SCORE = ([% Promoters]-[% Detractors])*100
Regards,
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