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Hi,
I am trying to calculate how long it takes for incoming tickets to be resolved. I posted earlier a message about this but the data colums were old so I am trying to get a solution for my problem. Since I just started using Power BI, please give a solution in baby steps.
I have highlighted the 2 columns which I need:
Thanks very much,
Shahbaaz
Solved! Go to Solution.
Hi @Anonymous ,
I'd like to suggest you to take a look at following link about calculate working hours between two datetime fields:
You can use except function to exclude holiday date from variable filtered.
Regards,
Xiaoxin Sheng
Hi @Anonymous ,
I'd like to suggest you to take a look at following link about calculate working hours between two datetime fields:
You can use except function to exclude holiday date from variable filtered.
Regards,
Xiaoxin Sheng
I didnt mention it in my message but it need to exlude weekend and holidays aswell
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