CANT RECEIVE EMAIL FOR POWER BI SIGN UP

[orsondcunha]

Cant receive email with the verification code to sign up one of my colleague for power bi

here is his company email id - priteshp@lifepharmglobal.com

Please HELP

[v-yulgu-msft]

Hi @orsondcunha,

First, please check whether your email address can be used with Power BI. Power BI requires that you use a work, or school, email address to sign up. Power BI does not support email addresses provided by consumer email services or telecommunication providers. This includes outlook.com, hotmail.com, gmail.com and others.

Here are two similar threads, please check whether their resolution apply to your scenario:

Don't get verification code email on sign-up

Don't get verification code email on sign-up

Best regards,

Yuliana Gu

[orsondcunha]

Hello @v-yulgu-msft

Our Work email address '@lifepharmglobal.com' can be used to sign up for powerBi as we already have around 20 powerbi accounts uner the same domain name. Now when i try to create more powerBi accounts i no longer receive the verification code.

Please help !

Regards,

Orson DCunha

[v-yulgu-msft]

Hi @orsondcunha,

I would suggest you create a support ticket so that they can check this account to analyse why it failed to sign up.

Regards,

Yuliana Gu