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SharonHMA Regular Visitor
Regular Visitor

Being signed out on publish on newest version desktop

I recently downloaded the newest version of PowerBI.  

 

Now when I publish I am being asked to sign in even though I already was.  The signin box pops up but you can't fill it in because powerBI says it's 'working'. Only solution is to use the task manager to close PowerBI and use auto recovery if you haven't saved first which is annoying. Re-open, sign-in & save then you can publish.

 

I've checked at the top right before hitting publish and it says my name so I should be signed in. This happens after you have been working for a while. If you sign in, publish immediately all is fine.  Never had this problem before.

 

This is happening on two different PC's, both updated.

 

Is anyone experiencing a similar issue?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Moderator v-yuezhe-msft
Moderator

Re: Being signed out on publish on newest version desktop

Hi @SharonHMA @ShaneC @adamflath,

A new version of Power BI Desktop has been released, please download it from the following link, and the issue should be fixed in this version.

https://www.microsoft.com/en-us/download/details.aspx?id=45331

Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
ShaneC Frequent Visitor
Frequent Visitor

Re: Being signed out on publish on newest version desktop

Thanks, did a quick test and the issues seems to be resolved.

 

Regards

Shane

10 REPLIES 10
Super User
Super User

Re: Being signed out on publish on newest version desktop

Hey @SharonHMA,

 

Thanks for posting this, infect I expereience this today after most recent upgrade, I cannot say if that is an issue becuase I came across this one but it is for sure was never an issue before. Also to resolve, I did exactly what you mentioned.

 

Let's what others have to say. Also I will keep posted in case I expereience the issue again.




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adamflath Member
Member

Re: Being signed out on publish on newest version desktop

aaahhh yes!  It is horrible since when I go to publish it then hangs and i have to Ctrl+alt+Delete.  The good news is that it does SAVE when it gets hung.  It is trying to publish, but then in the background it requests my sign in, but it wont let me click on that window since it things it is publishing.  Some sort of logic error.

SharonHMA Regular Visitor
Regular Visitor

Re: Being signed out on publish on newest version desktop

Yes. It's been happening to me for days now.  You can publish a few times in a row, but if you don't publish for about 30 minutes it seems to sign you out. My solution is to close & resign in before publishing if I've been working in desktop for a while.

ShaneC Frequent Visitor
Frequent Visitor

Re: Being signed out on publish on newest version desktop

I get the same error. Even when I am signed in. To get around this issue...

 

1. I first logout

2. Then login again

3. Then publish

 

But still, very frustrating!!!

 

Smiley Frustrated

 

Shane

Moderator v-yuezhe-msft
Moderator

Re: Being signed out on publish on newest version desktop

Hi @SharonHMA @ShaneC @adamflath,

We have reported the issue internally. I will post back once I get any updates.

You can also check the following similar issues.
http://community.powerbi.com/t5/Issues/Publish-Report-Error-if-Not-Signed-In/idi-p/113197
http://community.powerbi.com/t5/Issues/Power-BI-Desktop-January-2017-Login-popup-blocked/idi-p/11329...

Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
SharonHMA Regular Visitor
Regular Visitor

Re: Being signed out on publish on newest version desktop

Thanks Lydia - I'm sure it will get fixed in the next update.  Still loving PowerBI Smiley Happy

Moderator v-yuezhe-msft
Moderator

Re: Being signed out on publish on newest version desktop

Hi @SharonHMA @ShaneC @adamflath,

A new version of Power BI Desktop has been released, please download it from the following link, and the issue should be fixed in this version.

https://www.microsoft.com/en-us/download/details.aspx?id=45331

Thanks,
Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
ShaneC Frequent Visitor
Frequent Visitor

Re: Being signed out on publish on newest version desktop

Thanks, did a quick test and the issues seems to be resolved.

 

Regards

Shane

SharonHMA Regular Visitor
Regular Visitor

Re: Being signed out on publish on newest version desktop

Yes everything is working!  Wonderful thanks.