BSOD when sharing my screen with Power BI on Teams or Zoom

[michaelsh]

Almost each time when I share my screen in Zoom or Teems meeting and Power BI is open - I get Blue Screen of Death.

I have plenty of memory - 16 used out of 32GB, CPU is not loaded - 23%, still BSOD.

I have Surface Book 3, all the updates, sent logs to support, they don't see any hardware issue.

They recommend me to reinstall Windows.

Does anyone have this issue?

[V-lianl-msft]

Does the problem still exist after updating the power bi desktop?

[vanessafvg]

did you uninstall power bi and reinstall?  sounds very odd.  Nothing really to offer, but have had issues like that myself in the past which seemed to clear up when i did a cleaning temp files clean  up, defrag etc..   Its worth a shot?