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Advocate V
Advocate V

BSOD when sharing my screen with Power BI on Teams or Zoom

Almost each time when I share my screen in Zoom or Teems meeting and Power BI is open - I get Blue Screen of Death.

I have plenty of memory - 16 used out of 32GB, CPU is not loaded - 23%, still BSOD.

I have Surface Book 3, all the updates, sent logs to support, they don't see any hardware issue.

They recommend me to reinstall Windows.

Does anyone have this issue?


Community Support
Community Support

Does the problem still exist after updating the power bi desktop?

Super User I
Super User I

did you uninstall power bi and reinstall?  sounds very odd.  Nothing really to offer, but have had issues like that myself in the past which seemed to clear up when i did a cleaning temp files clean  up, defrag etc..   Its worth a shot?

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