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michaelsh
Advocate V
Advocate V

BSOD when sharing my screen with Power BI on Teams or Zoom

Almost each time when I share my screen in Zoom or Teems meeting and Power BI is open - I get Blue Screen of Death.

I have plenty of memory - 16 used out of 32GB, CPU is not loaded - 23%, still BSOD.

I have Surface Book 3, all the updates, sent logs to support, they don't see any hardware issue.

They recommend me to reinstall Windows.

Does anyone have this issue?

 

2 REPLIES 2
V-lianl-msft
Community Support
Community Support

Does the problem still exist after updating the power bi desktop?

vanessafvg
Super User I
Super User I

did you uninstall power bi and reinstall?  sounds very odd.  Nothing really to offer, but have had issues like that myself in the past which seemed to clear up when i did a cleaning temp files clean  up, defrag etc..   Its worth a shot?





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