Average Days Open

[jillw]

I am trying to create a  chart similar to the one below that displays the average amount of days that records are open on any given date.

This image is from a table containing different reports and it outputs the correct information. The DAX for the measure used above is as follows:

Daily Avg Days Open UCC =

Var _currentDate = SELECTEDVALUE('Date'[Date])

Return (

AVERAGEX(

Filter('UCC', 'UCC'[UCC Date Created] < _currentDate && ('UCC'[UCC Closed Date] >= _currentDate || ISBLANK(UCC[UCC Closed Date]))

),

VAR _closedDate = IF(ISBLANK('UCC'[UCC Closed Date]),_currentDate,'UCC'[UCC Closed Date])

RETURN _closedDate - UCC[UCC Date Created]

)

)

The data contained in the table I want to create a similar report for looks like this:

SCAR Record ID#	SCAR Date Open	SCAR Closed Date
474	3/29/2019
473	3/28/2019
472	3/19/2019
471	3/14/2019
464	12/17/2018	4/2/2019
463	11/20/2018
461	11/12/2018
459	11/7/2018	3/7/2019
457	10/12/2018	3/7/2019
456	10/9/2018	3/5/2019
455	10/5/2018	4/2/2019
451	9/10/2018
448	7/30/2018	11/28/2018
446	7/26/2018	9/12/2018
445	7/26/2018	9/12/2018

The Measure I am using for this table is as follows:

Daily Avg Days Open SCAR =

Var _currentDate = SELECTEDVALUE('Date'[Date])

Return (

AVERAGEX(

Filter('SCAR', 'SCAR'[SCAR Date Open] < _currentDate && ('SCAR'[SCAR Closed Date] >= _currentDate || ISBLANK(SCAR[SCAR Closed Date]))

),

VAR _closedDate = IF(ISBLANK(SCAR[SCAR Closed Date]),_currentDate,SCAR[SCAR Closed Date])

RETURN _closedDate - SCAR[SCAR Date Open]

)

)

The numbers I am getting are almost twice as big as they should be. I have tried rewriting this code several different ways but I am still coming to the same results. I think I might be missing something else that is causing the data to be skewed. 

[madbaird]

I am having same issue with almost exact same table.  Need average open per month by fiscal year.  Average needs to be by close date and not open date. Meaning if ticket was opened in November and closed in January, the time open should be reported for January.  This is my table exported to Excel and DaysOpen is done in Excel not from BI:

TicketNbr CreatedOn ClosedOn DateDiff
TCK-347663 5/3/2021 6/7/2021 35
TCK-351210 6/1/2021 6/7/2021 6
TCK-350980 5/28/2021 6/7/2021 10
TCK-351322 6/1/2021 6/7/2021 6
TCK-351631 6/3/2021 6/7/2021 4
TCK-350881 5/27/2021 6/7/2021 11
TCK-351254 6/1/2021 6/7/2021 6
TCK-351417 6/2/2021 6/7/2021 5
TCK-351633 6/3/2021 6/7/2021 4
TCK-349579 5/18/2021 6/7/2021 20
TCK-351052 5/28/2021 6/7/2021 10
TCK-347662 5/3/2021 6/7/2021 35
TCK-351416 6/2/2021 6/7/2021 5
TCK-351451 6/2/2021 6/7/2021 5
TCK-351154 5/31/2021 6/7/2021 7
TCK-350822 5/27/2021 6/7/2021 11
TCK-351114 5/29/2021 6/7/2021 9
TCK-330545 12/2/2020 187
TCK-338001 2/8/2021 119
TCK-338245 2/9/2021 118
TCK-339071 2/17/2021 110
TCK-339764 2/23/2021 104
TCK-340275 2/26/2021 101
TCK-341736 3/11/2021 88
TCK-342112 3/15/2021 84
TCK-343390 3/25/2021 74

[parry2k]

@jillw based on your example data what you are expected to see "avg days" for each day?

[parry2k]

@jillw this is what i'm getting