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Hi All
I am bateling with a problem.
I am trying to show a matix that shows the % availability of a servcie based on the tickets open against the service.
I have all the logic done (not a complete representation of the date is in the sample file), but curently my availability % shows nothing if there is not tickets logged against the service. It should show 100%. I tried using a if statement to just replace blank values with a 1 but then then shows 100% for servcies at sites where they are not active/available. (PS there might be tickets logged for services at a site where that service is not acvive for that site. This is normal as there is just not availability reporting for that servive for that site)
@Werick , You can unpivot that sites, That can help
https://radacad.com/pivot-and-unpivot-with-power-bi
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