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Microsoft v-ljerr-msft
Microsoft

Re: Australia maps

Hi @charmainer,

 

Has your Power BI Admin enabled ArcGIS Map in Admin Portal?

ap.PNG

ap2.PNG

 

Regards

charmainer Helper III
Helper III

Re: Australia maps

This screen does not appear in the Admin Portral of Power BI 😞

charmainer Helper III
Helper III

Re: Australia maps

Ok This has now been enabled( again)  within the portal.

 

Highlighted
charmainer Helper III
Helper III

Re: Australia maps

What does NOT appear in the service - the highlighted in yellow:-

What appears in admin  portal is only The red ones - NOT yellow- Admin Logon

Vicky_Song Impactful Individual
Impactful Individual

Re: Australia maps

@charmainer, I get a little confused, with which PBI account the setting is unavailable? In your PBI account or in your administrator's account? As you already figured out, you need a Pro user account to get it work. Please have a double check.

charmainer Helper III
Helper III

Re: Australia maps

Ok Let calrify my Scene:)

 

Database : SQL Server 2016,  - Onpremisis.

On My Machine : Power BI Dektop  Setpember 2016 Addittion.

-this one has the ArcGIS control .

I have enabled all settings on My desktop.

PBI _desktop_cr.pngmap created for Australia - and settings to preview in Desktop -Ticked.

 

I Then Publish the Same to PowerBI service.

In power BI Service. I (online) - i am a licenced Power BI pro user. ( I am not the Administrator of Power BI).

- Result  In Power BI service - The Map is not Visible - Black Report. ( however via the PBI desktop it is visible).

 

The Administraor has enabled the Preview for Users via Admin Portal.

ADminPortal of Administrator.pngAdmin Portal

As per the recomedations -

from PowerBi https://powerbi.microsoft.com/en-us/documentation/powerbi-service-tutorial-arcgis/

this is the step the administrator could not perform as the below options do not appear :-

From Administrator Logon i Got This 😞 not My logon).

Admin Options  In service.PNGThe Red crossed - Not availble for Administrator .

- does any one have suggestions on how the admin can get these features?

 

Thanks

Charmaine

 

 

 

 

 

Vicky_Song Impactful Individual
Impactful Individual

Re: Australia maps

@charmainer, thanks for the additional info. Your issue is strange because you should get the ArcGIS Maps for Power BI setting as you have a Pro licensed user account. I will try to involve other senior engineer to have a check on it. 

charmainer Helper III
Helper III

Re: Australia maps

Thanks i appreciate  that... its beyond my witts.Smiley Sad

 

Vicky_Song Impactful Individual
Impactful Individual

Re: Australia maps

@charmainer, I reported your issue internally and another senior engineer is checking it. Per her request, we need the following information, in Power BI Service, please go to the question mark in the top right hand corner, then to “About Power BI” and send a screenshot of the information. 

theBIbutler Resolver II
Resolver II

Re: Australia maps

Hi Vicky,

 

I have the same issue as charmainer; I am a paid pro user, admin setting is enabled but can't see the map setting or the maps in published reports......

 

esri issue.png

 

Cheers

 

Mark

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