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LMeijdam Established Member
Established Member

Arcgis visual not displaying

Hello all,

 

After I updated to the latest version of Power BI desktop my arcgis visualisation stopped displaying anything (see screenshot below):

 

Capture.PNG

 

The same issue happens when I open previously working dashboards where I made use of the Arcgis visual. Is there a way to fix this problem ? If no is it possible to roll back Power BI to a earlier update, if yes where can I find a download link for this ?

 

Thanks in advance,

 

Best regards,

Lieuwe Meijdam

1 ACCEPTED SOLUTION

Accepted Solutions
LMeijdam Established Member
Established Member

Re: Arcgis visual not displaying

Hi @v-shex-msft,

 

The arcgis visual started working again without changing/doing anything. I am glad it started working again but I am afraid I can't really give an answer why it started working again.

 

Still thanks for the help!

 

Best regards,

L.Meijdam

5 REPLIES 5
Community Support Team
Community Support Team

Re: Arcgis visual not displaying

Hi @LMeijdam,

 

I can't reproduce your issue on my side, it works on last version of power bi. Can you please share a pbix file which can reproduce your issue to test?

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
LMeijdam Established Member
Established Member

Re: Arcgis visual not displaying

Hi @v-shex-msft,

 

I uploaded an example dashboard where the arcgis visual is not working:

https://drive.google.com/open?id=1iFi3BcS3YxNrZ16lA_ZuE2renFzOKMxP

For your refference this is how I see things on my end:

Capture.PNG

 

I hope you can find something in this file.

 

Best regards,

L.Meijdam

LMeijdam Established Member
Established Member

Re: Arcgis visual not displaying

Hi @v-shex-msft,

 

Did you have the chance to review the file/ look into the problem ? The Arcgis visual is one of the most used/important visuals in the reports I work with/create, it would be greatly appreciated if this problem could be solved.

Best regards,

L.Meijdam

Community Support Team
Community Support Team

Re: Arcgis visual not displaying

Hi @LMeijdam,

 

Unfortunately, It works on my side. I think this may related to your networks service? Is there any firewall rules to block arcgis map visual access networks to load data?

22.PNG

 

You can try to use fiddler to trace httprequests which power bi desktop sended.

Fiddler - Free Web Debugging Proxy - Telerik

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
LMeijdam Established Member
Established Member

Re: Arcgis visual not displaying

Hi @v-shex-msft,

 

The arcgis visual started working again without changing/doing anything. I am glad it started working again but I am afraid I can't really give an answer why it started working again.

 

Still thanks for the help!

 

Best regards,

L.Meijdam