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nmck86 Member
Member

ArcGis Map showing up BLANK

Hi All,

 

I am running into issue where when I use the PowerBI map view the datasets show up fine; however, when I use the ArcGis Map it shows up blank. I have the feature turned on in the options section and I am wondering if it could be something else?2017-05-24_16-33-50.png

15 REPLIES 15
vanessafvg Super Contributor
Super Contributor

Re: ArcGis Map showing up BLANK

check out this thread

 

http://community.powerbi.com/t5/Desktop/ArcGIS-Maps-for-Power-BI-Preview-Discussion/td-p/72947/page/...

 

apparently you need to clean out your cache (it might be posted on the page before this link, i posted page 17 of the thread but the solution could be on 16)


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nmck86 Member
Member

Re: ArcGis Map showing up BLANK

That page doesnt take me anywhere and I have cleared my Cache. I went to Options and cleared it there... should I go to the folders under App Data and do it there?

vanessafvg Super Contributor
Super Contributor

Re: ArcGis Map showing up BLANK

from that post

 

"

Posts: 116
Registered: ‎08-11-2015
 

Re: ArcGIS Maps for Power BI (Preview) Discussion

 

We've seen the stalled loading screen for Esri when Power BI Desktop's local browser cache is full. Esri has made a bug fix to address the issue and it's on it's way to production.

 

In the meantime, to clear your cache, please try to delete files at this location: C:\Users\\AppData\Local\Microsoft\Power BI Desktop\CEF to see if the issue persists. Remember to restart Power BI Desktop after you do this.

 


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nmck86 Member
Member

Re: ArcGis Map showing up BLANK

I did and still no good results.... screen remains blank.. I heard one user state they had to make changes under their Lan Settings under the internet options but on my work device this isnt an option... If I go to the online version I do not have any issues at all.

vanessafvg Super Contributor
Super Contributor

Re: ArcGis Map showing up BLANK

are you sure all your geocodes are valid?  can use bing?


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nmck86 Member
Member

Re: ArcGis Map showing up BLANK

Yep.. the same report on the bing service works fine... it just doesnt work on the ArcGis Maps...

vanessafvg Super Contributor
Super Contributor

Re: ArcGis Map showing up BLANK

are you doing this on power bi desktop?  have you got enough memory?


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Microsoft v-huizhn-msft
Microsoft

Re: ArcGis Map showing up BLANK

Hi @nmck86,

Please create a simple date(1.332346, 103.889620) as follows. For data category, mark Latitude as Latitude, Longitude as Longitude. Add them to ArcGis Map, and check if it works fine.

1.PNG

Thanks,
Angelia

jwjwjwjwjw Regular Visitor
Regular Visitor

Re: ArcGis Map showing up BLANK

I am now having this problem as well. Started sometime this morning.

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