ArcGIS Organization Reference Layers Not Accessible

[harrame]

Hi all, I've been using the ArcGIS visual for quite some time now but recently discovered I can't access my organization's reference layers. On the reference layer menu, there used to be a dropdown that would allow me to select the source of my content - eg, My Content, My Organization - but I don't see that dropdown anymore. All I see are the default ESRI layers. I updated Power BI 10 mins ago and the problem has persisted. Has this visual changed in any way? Or do I need to check with my IT department about ESRI licensing? Any info would be helpful.

If this is helpful, clicking back and forth between the Demographics and ArcGIS buttons at the top of the menu do nothing.

[v-henryk-mstf]

Hi @harrame ,

Refer to below document whether it can help you solve the problem.

Create an ArcGIS map in Power BI - Power BI | Microsoft Learn

If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.

Best Regards,
Henry

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.