ArcGIS Maps for Power BI no longer appearing among visuals

[fpennisi17]

Good morning,

In the last weeks I worked on a project using the ArcGIS Maps for Power BI visual.

Everything worked fine until today when, opening the project, the widget using this visual where blank.

I noticed that the visual is no longer appearing in the list of available visuals, so I cannot add it anymore.

Even if I start a blank project, I do not have this visual available.

Can anyone help me understand what's happening?

Thank you.

[Icey]

Hi @fpennisi17 ,

Is this issue still there? If you are a paid user, you can create a support ticket to get further help.

Best Regards,

Icey

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Icey]

Hi @fpennisi17 ,

Is this problem sloved?

If it is sloved, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

If not, please let me know.

Best Regards
Icey

[fpennisi17]

---

@Icey wrote:

Hi @fpennisi17 ,

Is this problem sloved?

If it is sloved, please always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

If not, please let me know.

Best Regards
Icey

---

Hi,

that was not the solution.

In the end I realized that the behavior I noticed occurs only when I am connected trough my office network (and should be something due to a recent modification, since it did not happen in the past).

If I connect with any other network, the ESRI visual appears correctly and could be used regularly.

I will verify with our network admin.

Thank you.

[JosefPrakljacic]

Hey @fpennisi17 ,

try this

I would restart PBI then.

If this dosn't work I would reinstall Power BI.

If this post was helpful may I ask you to mark it as solution and give it a 'thumbs up'? This will also help others

Have a nice day!

BR,
Josef
Graz - Austria