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lrozan Frequent Visitor
Frequent Visitor

Anonymous link with token (web update problem)

Hi, i am getting problems doing an schedule update with anonymous link with a token.


I think is my account problem. Tha same link with another person in the organization, could update the links



My problem is this:


I can update my data in desktop


The link is like that:{"lastDays": 30}&token=XXXXX




In support they  told me to use privacy : ORGANIZATIONAL 

In desktop, I configure








And in web, it keeps getting like this:






It is in PUBLIC.

And i cannot update my data





I get this error when i update.




The real question is why in another account in my organization, another person can update the data. (it show organizational login and it works)


I try to delete tha data files and reupload them, and try in another workspace..

It keeps getting the same errors


Any ideas?




Community Support Team
Community Support Team

Re: Anonymous link with token (web update problem)

Hi @lrozan ,


Could you please update your gateway to check again? And how about changeing the Privacy level to pblic?


Community Support Team _ Frank
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