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Helper III
Helper III

An error occurred while processing the data in the dataset.

Hello All,


I created a report using Direct Query for Postgres database on Azure. It works perfectly on PowerBI desktop but when i upload it to PowerBI service the dataset refreshes fine and there seems to be no errors when refreshing the data on demand. However, when i go to the report i always get the following error 'An error occurred while processing the data in the dataset.' and i cant view any of the graphs i created. When i click on any graph to see more details i get the following:


'Couldn't retrieve the data for this visual. Please try again later.'


I tried all privacy settings but nothing is working for me. I also do not use a gateway as all the data is in the cloud so i am really unsure about what to do.


Any ideas?

Community Support
Community Support

Hi @Adham ,


Maybe you can configure a gateway and try again.

This is usually a transient issue. If you try again later and you still see this message, contact support.


Support Ticket .gif


Best regards,


Community Support Team _ zhenbw

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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