All visual missed

[Anonymous]

Hey expert, I saved pbi files, then i reopened the file - all visuals are lost, not previous pages as well. But all the queries are stored. Do you know whether it is a bug or i missed something? Thanks 

[v-henryk-mstf · Accepted solution]

Hi @Anonymous ,

Can you provide more information, such as what operations were performed before closing this file. You can also check the specific settings in the option for troubleshooting.

If the problem is still not resolved, please provide a specific visual screenshot of the error.

Best Regards,
Henry

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[MATTHEWW]

I had exact the same issue today. PBI Desktop report contains multiple pages of visuals, once it was published, it shows nothing in  PBI Service (all pages gone, just ome blank page left), then after reopen my PBI Desktop report, all the pages gone locally as well. I can only recover the file from 1 days ago, two most current versions all blanked when I tried to open and recover from local drive.

[Anonymous]

Unfortunately, PBI does not offer version history at this moment, otherwise it would be easy to check back the files. Get habits to save files as often as possible. 

[Anonymous]

Thanks Henry, I recreated all the visuals - due to all queries stored successfully, it was not too much repeat work to do. When it is happened, everything is normal. But sometimes pbi desktop screen was frozen, i had to force it to shut down. 

[amitchandak]

@Anonymous , very rare issue. But do see any recover file option?

[Anonymous]

Hey, it did had recover files before. After i stored that file, i chose to clean the clipboard. All the queries was stored, but the visuals disappeared.