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Chanleakna123
Post Prodigy
Post Prodigy

All of Reports fail to update data source credential

hi Team , All of my data in PBI service couldn't load by schedule as it required me to edit on Credential , once i edit on credential , it said it is failed. and look like all of the reports in my PC  are facing such issues. Do you have any solution how to settle this ? and those reports are in My PC only. 

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1 ACCEPTED SOLUTION
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @Chanleakna123,

 

By my tests with the latest version of on-premise data gateway (3000.0.265), I could refresh the dataset as expected.

 

Please check if you have installed the latest version of Gateway and if your gateway is offline.

 

It seems that you have error when update the data source credential, then could you add a new data source in gateway successfully?

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @Chanleakna123,

 

By my tests with the latest version of on-premise data gateway (3000.0.265), I could refresh the dataset as expected.

 

Please check if you have installed the latest version of Gateway and if your gateway is offline.

 

It seems that you have error when update the data source credential, then could you add a new data source in gateway successfully?

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

HI @v-piga-msft , I had updated Premise Gateway to the latest version in Dec , and it works normal . 

 

thanks for the tip.

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