Administrator approval required to log ticket (with Pro Licence)

[Anonymous]

Hi, 

I was advised to log a ticket using this address: https://powerbi.microsoft.com/en-us/support/pro/ , but when I try to proceed, an administrator approval is required:

I have Power BI Administrator priviledges, but it does not help. How can one authorize the logging of pro tickets?

[v-shex-msft · Accepted solution]

Hi @Anonymous ,

AFAIK, current power bi support ticket require pro license(pro trial not support)
In addition, you can also take a look at following blog about create service request to power bi support:

How to create a Service Request to contact Power BI Support

Regards,

Xiaoxin Sheng