Activate Power BI Pro

[Shivi82]

Hi All,

We have procured 3 power bi pro licneses but are facing a lot of challenge to activate it. 

I received a link from Microsoft Licensing as online administrator, while this page takes to activation page but that shows i do not have access.

Attaching screen shot for the error message below:

 

[Shivi82]

HI All,

We have recently purchased 3 Power BI Pro licenses unfortunately i am facing issues to activate it. 

I received email from Microsoft Licensing and it takes to a web page and ask to activate the product key , the name as "Power BI Pro Open". 

After clicking on that link, the message i get is "There was a problem processing". Error message as below:

You dont have permission to access this page or perform this action. 

Support Information:

Correlation Id:

sea#e9780ca8-859b-47fe-9383-698d173f04e2.

[Greg_Deckler]

You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

[GeffMburu]

I got same issue and I cannot create a ticket because I am apparrently not a pro user....I guess the power bi license does not recognizze that  I have pro license, yet on my microsoft 365 account I have both licenses the free version and the Pro version,

The free version I created it myself but  the pro license was bought and assigned to me by the organization I work for