Microsoft 365 Endpoint manager: What does it do?

[MukeshT]

Microsoft 365 Endpoint Manager combines Intune and System Center Configuration Manager to reduce the time and effort IT admins need to manage desktop and mobile work environments.

As businesses look to give employees flexible work spaces, whether on desktops or mobile devices, in the office or out in the field, IT shops have had to scramble over the past decade to consolidate the management of hardware using a single console.

With that IT goal in mind, Microsoft in 2011 launched its Intune cloud service to address the emerging enterprise mobility management (EMM) needs of businesses. Eight years later, in 2019, Microsoft decided to join its Intune unified endpoint management (UEM) platform with its Configuration Manager (ConfigMgr), enabling users to access both with just one interface.

When Intune arrived, companies were still in the throes of figuring out how to manage the sudden onslaught of devices accessing corporate data and networks — fallout from the bring-your-own-device (BYOD) trend that took off after the release of Apple's iPhone in 2007.

Driven by corporate BYOD programs, hardware management has been shifting away from a Windows-dominant world to one that is increasingly diverse and includes iOS, Android, and Apple devices. As more worker tasks are carried out on mobile devices, the momentum behind unified endpoint management (UEM) grows, since all user-facing devices can be managed via a single console.

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