store.microsoft.com - Powr BI Visuals Won't Download

[Anonymous]

Hello,

I used to be able to download visuals and save them to a folder on our server.   This new microsoft store for visuals won't let me download anything.   It doesn't respond when I click download.

Is anyone else having this issue?

[v-viig]

App Source works well on my PC.

What browser do you use? Have you tried to clear browser's cache?

Ignat Vilesov,

Software Engineer

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

[Anonymous · Accepted solution]

Hello,

My IT helped me resolve this issue.   I was using the wrong Microsoft account to login in.  And yes, he also suggested I clear my cache.   

Thank you!