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GraceT Frequent Visitor
Frequent Visitor

Word Cloud custom visual: Problem with customising data colors

Can someone help with with an issue I am habing with the Word Cloud custom visual?

 

I'm looking to customise the colors but the option seems to only be there when I use certain fields. 

  

When I drop in certain fields, the option to customise data colors is missing from the "format" toolbar (see screenshot) 

 

Data colours option missing.JPG

 

 

 

 

 

 

 

 

 

 

However, I drop in some other fields, you will see the "data colors" is available right below general formatting options.

 

Data colours option available.JPG

 

 

 

 

 

 

 

 

 

 

 

 

What makes it more frustrating is the option was there until I refreshed my data (cleaning up some rows containing invalid data) that the option disappeared. I don't notice any consistent trend in which fields this feature seems to be unavailable on but it seems to happen more often for fields containing more data.

 

I am using the latest version of the Word Cloud custom visual on Desktop. 

3 REPLIES 3
Moderator v-viig
Moderator

Re: Word Cloud custom visual: Problem with customising data colors

It's weird issue. Can you share your report to reproduce the issue from our end?

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

GraceT Frequent Visitor
Frequent Visitor

Re: Word Cloud custom visual: Problem with customising data colors

I've identified the cause of the issue - if my data has any blanks or null items, it seems to cause the data colour option to disappear. When I cleansed my data, some cell contents were cleared. I was able to fix this issue for myself by putting in a placeholder punctuation (which are excluded from my word cloud).

 

Let me know if you need any further detail. As my report contains confidential data, I would need to mask the data if I were to share it - I'd prefer not to if the above information is sufficient!

Moderator v-viig
Moderator

Re: Word Cloud custom visual: Problem with customising data colors

Thanks for details. We'll add this issue to backlog and check it.

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com