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MiraNi Advocate II
Advocate II

When trying to vote, I get error "Please provide a valid email and complete a captcha to vote"

When I try to vote an idea, I get this error message. 

 

 

 

 
9 REPLIES 9
tnmaki Helper I
Helper I

Re: When trying to vote, I get error "Please provide a valid email and complete a captcha to vo

Same happened to me. If you log in with Google or Facebook, then you are able to vote.

Administrator
Administrator

Re: When trying to vote, I get error "Please provide a valid email and complete a captcha to vo

@MiraNi @tnmaki Could you please provide me with the URL to the idea that you are trying to vote on? Thank you in advance.

tnmaki Helper I
Helper I

Re: When trying to vote, I get error "Please provide a valid email and complete a captcha to vo

MiraNi Advocate II
Advocate II

Re: When trying to vote, I get error "Please provide a valid email and complete a captcha to vo

Meliarteta
Regular Visitor

Re: When trying to vote, I get error "Please provide a valid email and complete a captcha to vo

Me too, I can't vote since last week with my company's email.. I've tried on several ones (So, I am not using google neither facebook's log in). 

Administrator
Administrator

Re: When trying to vote, I get error "Please provide a valid email and complete a captcha to vo

Thank you for sharing your reports and URLs. I have passed on your report and will update this thread, once I hear back. Thank you for your patience.

E__ Advocate I
Advocate I

Re: When trying to vote, I get error "Please provide a valid email and complete a captcha to vo

I've encountered the same problem with ideas 

https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/13215546-ability-to-export-data-f...

and

https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/15972523-export-to-csv-regional-s...

 

I can't vote with my company email address, nor with my gmail address. I didn't try to connect to my gmail, since I don't want to connect my personal gmail account.

 

Adam_G
New Member

Re: When trying to vote, I get error "Please provide a valid email and complete a captcha to vo

Same here, please help!

Highlighted
Administrator
Administrator

Re: When trying to vote, I get error "Please provide a valid email and complete a captcha to vo

We are investigating the issue. 

You are able to authenticate / sign in prior to voting as a workaround.  This issue is specific if you have not authenticated and are clicking on the vote button.

 

@MiraNi once you confirm you are able to vote once authenticated - can you please 'Accept as Solution' - so that others can benefit from your validation?

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