Update Email to Community Account after Changing Organizations

[SumoBI]

Hi,

Hoping for guidance here as the community support help doc hasn't seem to produce a resolution.  I changed organizations and wanted my old account updated to reflect my new email (and would need a user name change).  I also mistakenly created an account with my new email, which may have put a wrinkle in this.

I have tried emailing ppcomadm@microsoft.com twice with no response.  I have seen some posts in the community where this has been resolved directly through the post.

Can someone assist?

Thanks.

[JCM_iTalent]

@SumoBI I have contacted Support about your request. Please let me know when you hear back from them.

[SumoBI]

Thank you so much, @JCM_iTalent.  The Support team has been in touch with me.  I appreciate your follow through!