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kyle-shaw Frequent Visitor
Frequent Visitor

Insert Photos Function Not Working

The Insert Photos Function is currently not working, though I can add links and video. This makes it very difficult for me to post about a question I have about my graphs and data because screenshots would be much more helpful than a wordy description.

1 ACCEPTED SOLUTION

Accepted Solutions
Administrator JCM_iTalent
Administrator

Re: Insert Photos Function Not Working

@kyle-shaw Yes, there should be a window popping up that allows you to upload image files, to insert image files by URL, or to choose from an image that you have already uploaded to your account.
Have you tried using a different browser?
Does your browser have any plugins that could block certain elements of the site (such as a script blocker or a separate pop-up/ad blocker)?

In addition to trying a different browser and disabling any related plugins for this site (if applicable) you could also try clearing your browser cache.

View solution in original post

4 REPLIES 4
Administrator JCM_iTalent
Administrator

Re: Insert Photos Function Not Working

I was unable to reproduce the issue for your account. You should be able to upload and insert images by using the "Insert Photos" camera icon in the toolbar. What happens when you try to insert images?

kyle-shaw Frequent Visitor
Frequent Visitor

Re: Insert Photos Function Not Working

Unfortunately, nothing happens when I click this button to insert images. I would expect some sort of dialogue box to appear as with the insert link and insert video buttons. If this issue is only for me, do you have any thoughts for why this would not be working?

Administrator JCM_iTalent
Administrator

Re: Insert Photos Function Not Working

@kyle-shaw Yes, there should be a window popping up that allows you to upload image files, to insert image files by URL, or to choose from an image that you have already uploaded to your account.
Have you tried using a different browser?
Does your browser have any plugins that could block certain elements of the site (such as a script blocker or a separate pop-up/ad blocker)?

In addition to trying a different browser and disabling any related plugins for this site (if applicable) you could also try clearing your browser cache.

View solution in original post

Highlighted
kyle-shaw Frequent Visitor
Frequent Visitor

Re: Insert Photos Function Not Working

Using a different browser worked for me.

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