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monaraya
Employee
‎09-11-2020 01:10 AM

Unable to open PBI Service on Edge

Issue: Unable to open PBI Service on Edge (mostly)

Error: Blank page with multiple boxes

monaraya_0-1599811396239.jpeg

We found that the issue was intermittently occurring on Edge’s regular mode and InPrivate Mode. 

Resolution:

Below settings of edge helped us in resolving the issue:

Opened Edge Settings --> Site Permission --> Image --> Added the site "app.powerbi.com"   

monaraya_1-1599811396255.png

Refer: https://docs.microsoft.com/en-us/power-bi/admin/power-bi-whitelist-urls

Author: Srishti Sharma
Reviewer:Mounika Narayana Reddy

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