How to create a support ticket in Power BI

[Anonymous]

If you are a Power BI Pro user and looking for some support from Microsoft Power BI support team, raise a ticket.

1. Go to http://support.powerbi.com
   
2. Scroll towards the bottom of this Page. Under Still having issues, click CREATE SUPPORT TICKET.
   

         Note: Pro Users get free support.

1. Once you click on it, you will be re-directed to https://powerbi.microsoft.com/en-us/support/pro/ 
   
2. You can search for the issue. If the issue is already listed, it will display. It will also give you an option to SUBMIT A TICKET
   
   
   
3.  Click on CONTINUE TO SUPPORT TICKET. You will be redirected to https://powerbi.microsoft.com/en-us/support/pro/ticket/
   

Once you submit the ticket, you will get an email from support@mail.support.microsoft.com. Someone from the  Microsoft support team will contact you.

[phani7sai]

Hello, I am using 2 tables with one Report each separately and now I want to show another report with both data in one report but when I use dates it's not showing correctly... I even tried to import custom calendar and made a relation between them but it's showing some date in blank position...

[Anonymous]

Is submiting a support ticket feature only offered if you have a paid subscription? I have been trying for 2 weeks to get a simple answer about an issue of being unable to share PBI content with my coworker (same domain) and I can't figure that out, AND I can't create a support ticket.

I guess I can't create a support ticket because I have a free PRO trial? I have now wasted 14 of the 60 day free trial trying to demo this product to our executives and nothing has helped.

Any help would be appreciated at this point.

[Simone2004]

I have a premium license but I cannot open ticket because the require a Premier support.

[v-yetao1-msft]

Hi @Simone2004 

I can't get to this page, so there's no way to see the options. Can you provide the corresponding options?

Best Regards,
Community Support Team _ Ailsa Tao

[Anonymous]

Hi Team,

We need your help for slicer visual in power bi.

• On selection of value in first slicer other slicer need to get auto selected with available first values in list must get default selected value.

As mentioned in screen shot when “country_name”  is selected in next slicer “State_name”  first values in list must get default selection same for third slicer “name” first values in list must get default selection.

• For all slicer/dropdown when values is selected list should be auto drill up. Power Bi slicer are need to click on slicer again to drill up.
• Underline the test which is selected
• Give condition on slicer or button to activate other visual.

Could you please help us and share resolution for this condition.

[Martinez1974]

Can not create a ticket, when I get to the page  https://powerbi.microsoft.com/en-us/support/pro/ticket/, my browser automatically deleted the ticket part and I can never get there!