Power BI app on a phone with Android system does not have a camera function

[GaoWenjia_86]

When we try the barcode scan function with in the Power BI app on the mobile phone, we found that there is a camera function on Apple devices, but not on Android phones.

App version of Apple devices is '30.9', and the version of Android devices is '2.2.240411.21161025'.

I want to know how to use barcode scan function on the Android devices.

Best Regards!

[v-shex-msft]

HI @GaoWenjia_86 ,

Can you please share some information about your device? For example: OS version and device brand, any modification that applied on your system? Perhaps you can test on the other android device to confirm this.

How to Get Your Question Answered Quickly  

In addition, have you correctly setting the barcode field on your report and enabled the camera permission to the power bi mobile app?

Scan barcode from the Power BI mobile app - Power BI | Microsoft Learn

Regards,

Xiaoxin Sheng

[GaoWenjia_86]

Hi:

OS version: HarmonyOS 4.0.0

Device brand: HUAWEI

I think the barcoe setting in report is correct, the function can be used on the Apple phone.

I have one more test, use the VIVO phone which also use android system, the barcode scan function can work normally. And there is Google play servies on VIVO phone.

But Google play servies app can't be found in the app store. Is there any web for us to download the installation package then we can install manaully?

Thanks and Br

[v-shex-msft · Accepted solution]

HI @GaoWenjia_86,

Perhaps you can search on the huawei related forums if community users shared methods to install the google service:

3 methods to install Google Services on latest Huawei - HUAWEI Community

Regards,

Xiaoxin Sheng

[mshenhav]

Hey @GaoWenjia_86 ,

Can you please check if your device has Google Play Services? Chaineas devices are some times missing these services, and therfore all camera features are missing as result.

thanks, Maya

[GaoWenjia_86]

There's no Google Play Services on my phone, ang cna't find the service in the app store.

Thanks and Br