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Endless loop of Something Went Wrong > Report Problem > Send more details

I'm in an endless loop of

1) "Something went wrong"

2) I agree to report the problem

3) I send more details

4) wait 1-2 seconds, back to step 1.

 

Following the advice of step 3...to report my problem:

"We may be able to fix your problem faster if you report it on issues.powerbi.com and include these details in your post."

 

------

Feedback Type:
Frown (Error)

Timestamp:
2023-06-11T20:48:24.6541232Z

Local Time:
2023-06-11T13:48:24.6541232-07:00

Session ID:
d1d5ee4a-5cf1-4ea4-b5f1-0c4b64bad742

Release:
June 2023

Product Version:
2.118.565.0 (23.06) (x64)

Stack Trace:
Javascript: TypeError
at TableExRowHierarchyNavigator.getIntersection (https://ms-pbi.pbi.microsoft.com/minerva/scripts/pivotTableVisuals.js:15982:114)
at PivotTableFocusManager.updateFocusedItem (https://ms-pbi.pbi.microsoft.com/minerva/scripts/pivotTableVisuals.js:4333:68)
at PivotTableFocusManager.setAsFocusTableEx (https://ms-pbi.pbi.microsoft.com/minerva/scripts/pivotTableVisuals.js:4297:34)
at TablixControl.updateFocus (https://ms-pbi.pbi.microsoft.com/minerva/scripts/pivotTableVisuals.js:3206:83)
at TablixControl.onKeyDown (https://ms-pbi.pbi.microsoft.com/minerva/scripts/pivotTableVisuals.js:2881:56)
at HTMLDivElement.<anonymous> (https://ms-pbi.pbi.microsoft.com/minerva/scripts/pivotTableVisuals.js:2809:42)
at ZoneDelegate.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:104222:193)
at Object.onInvokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:347049:64)
at ZoneDelegate.invokeTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:104222:76)
at Zone.runTask (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:104104:67)

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.118.565.0","ModuleName":"https://ms-pbi.pbi.microsoft.com/minerva/scripts/pivotTableVisuals.js","Component":"TableExRowHierarchyNavigator","Error":"TypeError","MethodDef":"getIntersection","ErrorOffset":"15982:114","ErrorCode":""}

OS Version:
Microsoft Windows NT 10.0.22621.0 (x64 en-US)

CLR Version:
4.8 or later [Release Number = 533320]

Peak Virtual Memory:
75.4 GB

Private Memory:
1.97 GB

Peak Working Set:
3.8 GB

IE Version:
11.1.22621.0

User ID:
117bb019-98f4-4c1c-bb7b-c78fdc92bbaf

Workbook Package Info:
1* - en-US, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Enabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_sparklines
PBI_scorecardVisual
PBI_NlToDax
PBI_fieldParametersSuperSwitch
PBI_horizontalFusion
PBI_setLabelOnExportPdf
PBI_newCard

Disabled Preview Features:
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_b2bExternalDatasetSharing
PBI_enhancedTooltips
PBI_angularRls
PBI_onObject
PBI_dynamicFormatString
PBI_oneDriveSave
PBI_oneDriveShare
PBI_gitIntegration

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
MSIT

Recent Actions:
VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, VisualContainerApplySort, VisualContainerPersistProperties, AddFieldInRole, SetAggregate, VisualContainerUpdateDimensions, VisualContainerUpdateDimensions, UpdateCanvasDimension, UpdateCanvasDimension, UpdateCanvasDimension, UpdateCanvasDimension, VisualContainerPersistProperties, MoveSelectedVisualContainers

DPI Scale:
100%

Supported Services:
Power BI

Status: Investigating

Hi @mikebreen ,

 

I would like to know more about the scenario in which this problem occurred.
Can you provide any information on how to reproduce this problem? Has some time passed since you posted and does this problem still exist?

 

Best regards.
Community Support Team_Caitlyn

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @mikebreen ,

 

I would like to know more about the scenario in which this problem occurred.
Can you provide any information on how to reproduce this problem? Has some time passed since you posted and does this problem still exist?

 

Best regards.
Community Support Team_Caitlyn

mikebreen
Employee

PowerBi desktop is working for me after a forced shutdown in Task Manager. 

 

This bug is not readily reproducable.