Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more.
Get startedGrow your Fabric skills and prepare for the DP-600 certification exam by completing the latest Microsoft Fabric challenge.
Hi All,
Need your help guys, below is the data i have.
DATE | Time | Calls Answered | AHT Sec |
08/06/2023 | 8:00 | 1 | 0:04:01 |
08/06/2023 | 8:00 | 1 | 0:22:27 |
08/06/2023 | 9:00 | 1 | 0:14:15 |
08/06/2023 | 9:30 | 1 | 0:15:25 |
08/06/2023 | 12:00 | 1 | 0:02:27 |
08/06/2023 | 12:30 | 1 | 0:02:03 |
when i put it on pivot table here is the output for the Sum of AHT
to get the AHT= AHT Sec/Calls Answered. I need to get the correct sum when putting it on power bi. I am struggling to resolve this computation on power bi. Hope you can help
Solved! Go to Solution.
Hi @sam_rea_02 ,
Please try:
First create a new column:
Then apply the measure:
Sum of AHT = TIME(HOUR(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])),MINUTE(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])),SECOND(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])))
Final output:
Best Regards,
Jianbo Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thanks Jianbo for the help. It is a big help.
Hi @sam_rea_02 ,
Please try:
First create a new column:
Then apply the measure:
Sum of AHT = TIME(HOUR(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])),MINUTE(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])),SECOND(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])))
Final output:
Best Regards,
Jianbo Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
I need an output same as the pivot table when I create a matrix.
Join the community in Stockholm for expert Microsoft Fabric learning including a very exciting keynote from Arun Ulag, Corporate Vice President, Azure Data.
Ask questions in Eventhouse and KQL, Eventstream, and Reflex.
User | Count |
---|---|
10 | |
3 | |
3 | |
3 | |
2 |