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[PRammai]

Hi i am getting the below error when i am selecting a gateway with two data source. Please assist?

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Failed to use the selected gateway. Please make sure the gateway is up and running and try again.
Please try again later or contact support. If you contact support, please provide these details.

Activity ID07676e45-369b-44fa-8322-6e907bec28a0

Request ID28161a05-f788-1266-cf9f-1d96167d6984

Correlation ID93a0a8ca-9802-7681-5b72-95de4005c694

Status code400

TimeThu May 18 2017 07:52:23 GMT+0200 (South Africa Standard Time)

Version13.0.1700.2199

Cluster URIhttps://wabi-europe-north-b-redirect.analysis.windows.net

[v-yuezhe-msft · Accepted solution]

Hi @PRammai,

Firstly, please make sure that on-premises gateway service is running properly in Services.


Secondly, when you add the two data sources within registered on-premises gateway, please ensure that you enter the same connection strings of data sources as that you get in Power BI Desktop. You can go to File -> Options and settings ->Data source settings in Power BI Desktop to check all the data sources of the dataset.

Thanks,
Lydia Zhang