12-13-2016 11:54 PM
We have implemented Power BI enterprise gateway on our servers to enable on-prem data access in Power BI Cloud. However, I am getting the error message about my personal data gateway being offline (below). Not sure why am I getting this error when I try to do a manual refresh or set a scheduled refresh for one of my data sets. I have not installed the personal gateway on my computer, so not sure what has gone wrong all of a sudden here.
I am getting a 'good to go' or success message if I test the gateway connection from Settings > Gateway in the cloud. What could go wrong in this case?
Solved! Go to Solution.
12-14-2016 07:57 PM - edited 12-14-2016 08:00 PM
I tried establishing those data sources in the enterprise gateway, and I am getting a duplicate data source error, even though they are brand new data sources. I have a feeling that I am running into an earlier problem as described in this post. Presuming its a bug in the PBI Service, this leaves us with little options to work our way through.
Update: I came across this post where the above problem I am facing (the link) has been acknowledged as a bug.
01-24-2017 07:37 AM
Hi there. Is there an update on this issue?
I have an on-premise gateway running. Once data source is working just fine the other keeps saying that the gateway is offline. Thank heavens its the test data source that is off line. I have not been able to put in online. I believe I have the most up to date gateway software but how to determine that? Can someone help on the gateway version and the offline data source???
One month later, and ditto, I get the same issue.
This item should NOT be listed as SOLVED.
Gosh, I hope this forum is not going the way of Microsoft Connect for SQL Server. THAT would be a crying shame.