Solved: Unable to share to external users

Boja · ‎05-26-2017

Hi,

I am trying to share a dashboard with external users, but the Share Button is greyed out.

The privacy level of the source file is set to Public. Do you know what can be a problem?

thank you

ibarrau · ‎05-26-2017

The problem can be that you have a feature that make pro your content and the users you are trying to share are not pro users.

Regards,

P/D In june the free users won't be able to share anymore.

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

ibarrau · ‎05-26-2017

The problem can be that you have a feature that make pro your content and the users you are trying to share are not pro users.

Regards,

P/D In june the free users won't be able to share anymore.

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

Unable to share to external users