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harleyD
Frequent Visitor

Sharing Dashboards email notification

I have shared a dashboard to my whole organisation, via office 365 groups. When i share the dashboard to individuals, they receive an email informing them of this, however when i share the dashboard to a group - no email is sent (even though the send email tick box is ticked). Does anybody have any idea as to why an email would not be sent, or is this standard behavior?

Your thoughts appreciated! Thanks!

5 REPLIES 5
v-shex-msft
Community Support
Community Support

Hi @harleyD,

 

Since I can't reproduce you issue, can you share some detail information about your issue?(such as : screenshots, steps, is this group outside for your organisation...)

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

HI, 

 

I am sharing to an internal group. Theres nothing technical about what im doing at all! 

 

Capture.PNG

 

Thanks for replying!

Hi @harleyD,

 

According to your screenshot, it says "Only users that have Power Bi Pro will have access to it", I think your issue may related to this.You can remove these content and test again.

 

Capture.PNG

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

Hi, 

All of our users have  a Power BI Pro license! Emails are sent when i add a user individually - just not when there in the group....

Looks like this will be a trciky issue...

Thanks anyway!

Anonymous
Not applicable

I am just new to Power BI, but when I tried to shae using an email group no emails were sent.  We did a little troubleshooting, but to no avail.  I suspect it doesn't yet support email groups....sadly.

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