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chatelainsamuel
Regular Visitor

Re: Dashboards are not refreshing

Hi

 

My dashbaord is not properly refreshing this mornong. Can you help?

 

Regards

 

Samuel

1 ACCEPTED SOLUTION
v-haibl-msft
Employee
Employee

@chatelainsamuel

 

Based on my test, if data source only has data from Dynamic 365, after we publish to Power BI Service, no gateway should be needed with OData authentication as below. Do you have any other sources?

 

The error message says that your personal gateway is offline. Have you installed personal gateway and check the status of it? You can also use on-premises gateway instead.

 

Re Dashboards are not refreshing_1.jpg

 

Best Regards,

Herbert

 

View solution in original post

7 REPLIES 7
chatelainsamuel
Regular Visitor

Thanks for your help

All working properly now

Vicky_Song
Impactful Individual
Impactful Individual

 
v-haibl-msft
Employee
Employee

@chatelainsamuel

 

Based on my test, if data source only has data from Dynamic 365, after we publish to Power BI Service, no gateway should be needed with OData authentication as below. Do you have any other sources?

 

The error message says that your personal gateway is offline. Have you installed personal gateway and check the status of it? You can also use on-premises gateway instead.

 

Re Dashboards are not refreshing_1.jpg

 

Best Regards,

Herbert

 

chatelainsamuel
Regular Visitor

I get this error message:

 

"We couldn't refresh because your data gateway (Power BI – personal) is offline. Make sure your computer is on and the gateway is up and running."

kaushikd
Resolver II
Resolver II

Have you tried to publish the report from the power bi desktop.

and then In power bi services ->go to Data sets and refreash the dataset

chatelainsamuel
Regular Visitor

The data source is from MS Dynamics

I am refreshing for the cloud version

kaushikd
Resolver II
Resolver II

@chatelainsamuel

 

Do you have on premises data gateway.

Please describe the solution(Data source and where are you refreshing )

 

 

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