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Hello all.
I am logged into our Azure Windows 2012 server as user whose is a member of the Administrator group.
I have tried installing the Power BI Personal Gateway service several times now but it always installs as an application rather than a service. I'm even chosing the "Run as Administrator" option when executing the install.
I don't think it has anything to do with my Power BI user account which is being asked for during the install.
Any ideas why this is happening?
Cheers.
- Mike
Solved! Go to Solution.
Hi @dimazaid. Thanks for the quick response!
I have figured out my issue. Although the account I was using was part of the Administrator's group, I found that I needed to also grant it the right to logon as a service.
Once I did that (and after having uninstalled the gateway), the next time I installed the gateway it was installed as a service.
Now I can have the gateway working without needing to be logged into the machine.
Perhaps this would not have been an issue if I simply logged in to the server as Administrator. Not sure about that.
Hope this helps somebody else who comes across the same issue.
Cheers.
- Mike
Your expectation is right, if you install as an admin it hsould be running as a service.
Could you check the event viewer for any issues while installing? here's how:
Open event viewer
Expand “Applications and Services Logs”
Click on “Data Management Gateway” and "PowerBIGateway"
Optionally, "Save All Events As…"
As a workaround, have you considered trying the Enterprise Gateway? It runs as a service and only works as an admin, try installing it and see what you get.
Hi @dimazaid. Thanks for the quick response!
I have figured out my issue. Although the account I was using was part of the Administrator's group, I found that I needed to also grant it the right to logon as a service.
Once I did that (and after having uninstalled the gateway), the next time I installed the gateway it was installed as a service.
Now I can have the gateway working without needing to be logged into the machine.
Perhaps this would not have been an issue if I simply logged in to the server as Administrator. Not sure about that.
Hope this helps somebody else who comes across the same issue.
Cheers.
- Mike
great! glad to hear it got resolved. Please mark the question as answered.
Thanks!
Dimah
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