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Frequent Visitor
Posts: 2
Registered: ‎03-10-2017

Personal Gateway not Starting(GWConf has stoped working)

HI

My Personal gateway has stoped working. I have tried to Uninstal and Reinstal, after Reinstal when i try to sign in it give error

"GWconf has stoped working".

 

I have also tried it by installing on different system but error is same.   

 

 

 

Frequent Visitor
Posts: 5
Registered: ‎01-12-2017

Re: Personal Gateway not Starting(GWConf has stoped working)

I have same problem!!

Frequent Visitor
Posts: 3
Registered: ‎03-10-2017

Re: Personal Gateway not Starting(GWConf has stoped working)

Similar issue here this morning as well affecting multiple compuers/users.  I'm not aware of any updates made to these computers recently.
 
As soon as we open the Personal Gateway it displays the error:
GWConf has stopped working
A problem caused the program to stop working correctly.  Please close the program.

Visitor
Posts: 2
Registered: ‎03-10-2017

Re: Personal Gateway not Starting(GWConf has stoped working)

I am also seeing this problem. If I look into the logs I see the following:

 

GWConfig.exe Error: 0 : Login to PowerBI failed. Couldn't reach https://app.powerbi.com


I see the same problem with both a fresh and current installation, on multiple computers on multiple networks.

Frequent Visitor
Posts: 7
Registered: ‎03-10-2017

Re: Personal Gateway not Starting(GWConf has stoped working)

Having the same issue, please let us know what is the problem.

Frequent Visitor
Posts: 3
Registered: ‎03-10-2017

Re: Personal Gateway not Starting(GWConf has stoped working)

I presented the same problem.


cyberian82 wrote:

HI

My Personal gateway has stoped working. I have tried to Uninstal and Reinstal, after Reinstal when i try to sign in it give error

"GWconf has stoped working".

 

I have also tried it by installing on different system but error is same.   

 

 

 


 

Frequent Visitor
Posts: 6
Registered: ‎03-10-2017

Re: Personal Gateway not Starting(GWConf has stoped working)

gateway error1.pngSame Problem HERE!  trying to solved all afternoon... This is impossible.

Frequent Visitor
Posts: 6
Registered: ‎01-19-2016

Re: Personal Gateway not Starting(GWConf has stoped working)

I'm having the same issue. It's very frustrating. There hasn't been any known changes to my computer. I am just a user of Power BI too. Not an IT person so I have no idea what to do.

Frequent Visitor
Posts: 7
Registered: ‎03-10-2017

Re: Personal Gateway not Starting(GWConf has stoped working)

Frequent Visitor
Posts: 3
Registered: ‎03-10-2017

Re: Personal Gateway not Starting(GWConf has stoped working)

I found is a bug that they have identified and are solving. check the status here. 

https://powerbi.microsoft.com/en-us/support/