Not able to use Enterprise Data Gateway after Personal was uninstalled

[Rami]

I`ve installed and tried to set-up refresh by schedule with Personal Gateway.

Since there was no success (Gateway was visible in Power BI Service, but data wasn`t refreshing) I`ve removed it from PC and Enterprise Gateway was installed.

Now when I`m checking Gateway setup in settings via in Power BI Service I can see records about personal gateway only.

At the same moment in Gateway Setup:

How can I change preferred gateway when personal is removed and only on-premises is working, and it`s not visible from PBI website.

[Rami]

@v-haibl-msft

Options that you described on screenshots wasn`t able since I was intalling Personal Gateway.

Even when I`ve intalled Enterpise Gateway I couldn`t change gateway in web version, but it was visible and data sources was successfully connected.

[Rami · Accepted solution]

Hello, thnx for your help.

Actually issue was resolved as described in one manual. In the moment I can`t find right link.   Here it is https://powerbi.microsoft.com/en-us/blog/failure-installing-the-power-bi-personal-gateway/

I`ve looked at the setup logs, where I`ve found kinda ID of Microsoft management gateway (or smtng like that) and removed it using CMD+it`s ID.

[v-haibl-msft]

@Rami

What is your data source here? Could you please confirm the data source connection is successful as below?

Best Regards,

Herbert