Is custom page size supported on the cloud?

[margeausoboti]

I have set a custom page size for my dashboard. I am successful in publishing the dashboard, however the browser does not load. Does powerbi support custom page sizes on the cloud? Thanks!

[Seth_C_Bauer]

@margeausoboti It should be honoring the same settings you have in regards to layout... what is the custom size you are using?

[margeausoboti]

Hi, my dimensions are 1350x6500. So its a long page that can scroll with a lot of graphs. Thanks!

[Seth_C_Bauer]

@margeausoboti That is really long.. You will most likely run into issues due to the sheer number of visuals on 1 page. I was able to create a custom size page that big and it works in the service. The Report pages show just as they do in the Desktop, if I pin the live page to the dashboard it shrinks the visuals down.

What version of the Desktop are you on?

I would really recommend that you probably create a seperate report page/s as rendering a large number of visuals on 1 page may be the issue.

[margeausoboti]

Thanks for the feedback. I am using version 2.46.4732.581 64-bit (May 2017). I even tried publishing a page that size with only 1 graph on it and still was facing issues.

[Seth_C_Bauer]

@margeausoboti Interesting. I haven't grabbed the second release this month, so I'm still running Version: 2.46.4732.461 64-bit (May 2017)

Do you have the old download? Though I don't really know if the issue would be on the Desktop side...

What are you using as a datasource? Are you using it with other reports you've already deployed and it's just this report that is causing issues?

[margeausoboti]

I am not sure what you mean by "old download". I am using a very small data set that I entered manually as a test.

[Seth_C_Bauer]

@margeausoboti You can install previous versions of the Desktop. Just go to your downloads folder and look for the "PBIDesktop_x64.msi file. Look at the install date for the last time you installed it, if you have more than 1 the file name will end with ""(<some number>).msi"

[margeausoboti]

I have only downloaded that version once and installed it on 5/8

[Seth_C_Bauer]

@margeausoboti Let's switch gears. So you publish the PBIX file and there is a dataset and reports created in the Service. You are saying that the report doesn't render, or that after you pin a visual to a dashboard, the dashboard doesn't render?

Can you create a new report from the dataset that you published, or do you encounter issues there as well?

[margeausoboti · Accepted solution]

Hi, thanks for all of your help with this issue. You are correct, the sizing does work. I was signed into another account on the desktop than on the browser. I changed that and now it works. Thanks again!