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bryanshaw46
Resolver I
Resolver I

Gateway reports having a network connectivity issue with latest install

My on-premises gateway reported having a network connectivity issue with latest install.  Here is the log contents:

 


Starting trace on 1/23/2017 4:46:07 PM UTC
Version: 13.0.1700.756

DM.EnterpriseGateway Information: 0 : 2017-01-23T16:46:25.4046482Z DM.EnterpriseGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 CAB8F9C3 [DM.GatewayCore] Attempting to create and start service host for 'Transfer service'
DM.EnterpriseGateway Information: 0 : 2017-01-23T16:46:25.4046482Z DM.EnterpriseGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 F3B572FA [DM.GatewayCore] Using configured 'AutoDetect' for ServiceBus ConnectivityMode
DM.EnterpriseGateway Information: 0 : 2017-01-23T16:46:25.4046482Z DM.EnterpriseGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 FC975677 [DM.GatewayCore] Creating GatewayTransferServiceHost against 'sb://wabi-us-east2-relay30.servicebus.windows.net/65d329df-f033-497a-939a-4d17bd7c6522/' with following binding configuration: {"ReliableSession":{"Enabled":false,"Ordered":true,"InactivityTimeout":"00:10:00"},"HostNameComparisonMode":0,"ConnectionMode":0,"TransferMode":0,"MaxBufferPoolSize":8500000,"MaxBufferSize":8500000,"MaxConnections":1500,"ListenBacklog":10,"IsDynamic":false,"MaxReceivedMessageSize":8500000,"ReaderQuotas":{"MaxStringContentLength":8192,"MaxArrayLength":16384,"MaxBytesPerRead":4096,"MaxDepth":32,"MaxNameTableCharCount":16384,"ModifiedQuotas":0},"Scheme":"sb","EnvelopeVersion":{"NextDestinationActorValue":"http://www.w3.org/2003/05/soap-envelope/role/next"},"Security":{"Mode":1,"RelayClientAuthenticationT..."}
DM.EnterpriseGateway Information: 0 : 2017-01-23T16:46:32.3265814Z DM.EnterpriseGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 E5F6199B [DM.GatewayCore] Ignoring Faulted event for 'Transfer service' because it happened before the service host was actually opened
DM.EnterpriseGateway Information: 0 : 2017-01-23T16:46:32.3265814Z DM.EnterpriseGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 9EA26F93 [DM.GatewayCore] Transfer service faulted
DM.EnterpriseGateway Information: 0 : 2017-01-23T16:46:32.3265814Z DM.EnterpriseGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 612F4B3D [DM.GatewayCore] Aborting service host for 'Transfer service' that failed to create
DM.EnterpriseGateway Information: 0 : 2017-01-23T16:46:32.3265814Z DM.EnterpriseGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 47CFB9DF [DM.GatewayCore] Transfer service aborted
DM.EnterpriseGateway Information: 0 : 2017-01-23T16:46:32.3265814Z DM.EnterpriseGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 294F8B2E [DM.GatewayCore] Transfer service closed
DM.EnterpriseGateway Error: 0 : 2017-01-23T16:46:32.3265814Z DM.EnterpriseGateway 00000000-0000-0000-0000-000000000000 00000000-0000-0000-0000-000000000000 0000 00000000-0000-0000-0000-000000000000 E2B513BD [DM.GatewayCore] Swallowing non-fatal exception encountered during attempt 2/2147483647 for startup of Transfer service: Microsoft.ServiceBus.AuthorizationFailedException: Generic: InvalidSignature: The token has an invalid signature. ---> Microsoft.ServiceBus.Messaging.Amqp.AmqpException: InvalidSignature: The token has an invalid signature.

Server stack trace:


Exception rethrown at [0]:
   at Microsoft.ServiceBus.Common.AsyncResult.End[TAsyncResult](IAsyncResult result)
   at Microsoft.ServiceBus.Messaging.Amqp.AmqpObject.OpenAsyncResult.End(IAsyncResult result)
   at Microsoft.ServiceBus.Messaging.Amqp.DuplexAmqpLink.OnOperationComplete(AmqpObject link, IAsyncResult result, Boolean isOpen)

Exception rethrown at [1]:
   at Microsoft.ServiceBus.Common.AsyncResult.End[TAsyncResult](IAsyncResult result)
   at Microsoft.ServiceBus.Messaging.Amqp.AmqpObject.OpenAsyncResult.End(IAsyncResult result)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
   --- End of inner exception stack trace ---

Server stack trace:
   at Microsoft.ServiceBus.RelayedOnewayListener.RelayedOnewayAmqpListenerClient.AmqpRelayedConnection.Open(TimeSpan timeout)
   at Microsoft.ServiceBus.RelayedOnewayListener.RelayedOnewayAmqpListenerClient.GetOrCreateConnection(Uri via, TimeSpan timeout)
   at Microsoft.ServiceBus.RelayedOnewayTcpClient.EnsureConnected(TimeSpan timeout, Boolean isRetry)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at Microsoft.ServiceBus.Channels.RefcountedCommunicationObject.Open(TimeSpan timeout)
   at Microsoft.ServiceBus.RelayedOnewayChannelListener.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.Dispatcher.ChannelDispatcher.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at System.ServiceModel.ServiceHostBase.OnOpen(TimeSpan timeout)
   at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
   at Microsoft.ServiceBus.SocketConnectionTransportManager.OnOpen(TimeSpan timeout)
   at Microsoft.ServiceBus.Channels.TransportManager.Open(TimeSpan timeout, TransportChannelListener channelListener)
   at Microsoft.ServiceBus.Channels.TransportManagerContainer.Open(TimeSpan timeout, SelectTransportManagersCallback selectTransportManagerCallback)
   at Microsoft.ServiceBus.Channels.TransportManagerContainer.OpenOrCloseAsyncResult.OnScheduled()

Exception rethrown at [0]:
   at Microsoft.ServiceBus.Common.AsyncResult.End[TAsyncResult](IAsyncResult result)
   at Microsoft.ServiceBus.Channels.TransportChannelListener.OnEndOpen(IAsyncResult result)
   at Microsoft.ServiceBus.Common.ChainedAsyncResult.Begin1Callback(IAsyncResult result)

Exception rethrown at [1]:
   at System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result)
   at System.ServiceModel.Channels.CommunicationObject.EndOpen(IAsyncResult result)
   at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.<ExecuteRunnerIterationAsync>d__12.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ServiceModel.ServiceHostController.<StartRunnerAsync>d__e.MoveNext()

 

1 ACCEPTED SOLUTION
bryanshaw46
Resolver I
Resolver I

I had to uninstall it, reboot and then reinstall it again.  It is working now.

View solution in original post

3 REPLIES 3
bryanshaw46
Resolver I
Resolver I

I had to uninstall it, reboot and then reinstall it again.  It is working now.

Indeed, after removing and reinstalling I had to select the recovery option.

After installation, Power BI refresh were back working fine.

v-haibl-msft
Employee
Employee

@bryanshaw46

 

I’m using the latest version of 1.15.6170.1 and cannot repro the issue you mentioned above. I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page) since it may be machine specific.

 

Best Regards,

Herbert

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